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*Guaranteed Delivery Terms and Conditions

  • New accounts must be set up and approved before placing an order.
  • Orders must be placed and payment received in full by 4:00pm EDT Tuesday, December 17, 2019 for overnight shipment by Thursday, December 19, 2019 on all Guaranteed In-Stock Gift Cards, Prepaid Cards and Digital Gift Cards.
  • Overnight delivery to major city centres; otherwise add one to two additional business days.
  • The guarantee does not apply if the guaranteed delivery date is missed due to unforeseen circumstances outside of our control, such as a severe storm, natural disaster, strike or courier failure.
  • A valid address within Canada must be provided for shipping. Unfortunately, we are unable to ship to PO Boxes.
  • Deliveries will be made during regular business hours and a signature will be required.
  • Residential deliveries may be delayed due to possibility of multiple delivery attempts, an appointment delivery, or pickup by designated recipient at courier depot.
  • An attempted delivery on or before the guaranteed delivery date meets the terms of our guarantee and is not subject to a refund.
  • If the guaranteed delivery date is missed, we will refund the cost of delivery.
  • Claims for late delivery must be received by January 15, 2020, and will be credited to the account that was used to make the purchase by February 29, 2020.