FAQ

1. How do I redeem my Local Gift Card?
   Your Local Gift Card comes with detailed instructions on how and where to redeem. We also provide you with contact information, hours of operation and shipping options for your purchases.
2. What if my purchase is for more than the value of my Local Gift Card?
   No problem. The business can simply take another form of payment for the balance still owing.
3. What if I want to make a purchase for less than the value of my Local Gift Card?
   There is no partial redemption. You must use the full balance of your Local Gift Card at the time of your purchase.
4. I did not receive an email with my Local Gift Card.
   Please check your spam folder. You would have received your Local Gift Card in your inbox almost immediately (or on the scheduled delivery date if it was a gift). If you still are unable to locate our email, Contact Us.
5. I went to use my Local Gift Card and the business was unable to confirm its balance.
   You can check the status of your Local Gift Card at any time at www.StoreFrontDirect.com/getlocalgiftcards/barcode/checkbalance.
   The business can also check the status and balance of your Local Gift Card at the time of your purchase.
6. I went to use my Local Gift Card but the business was no longer open.
   No problem. Your Local Gift Card has a 100% Balance Protection Guarantee, so it may be exchanged for another participating Local Gift Card of equal value, at no charge. Simply Contact Us.
7. I lost or misplaced my Local Gift Card.
   Your Local Gift Card may still be in your inbox and can be reprinted for redemption. Unfortunately, we are unable to replace your Local Gift Card if it was lost or stolen.